Prague: +420 776 047 135 Russia: +7 917 844 71 97 
FAQ

How do I book the car in Prague?

There are several ways of booking car: 1. Call in Prague +420 776 047 135 (Viber, WhatsApp). 2. To call by phone in Russia +7-917-844-71-97 (Viber, WhatsApp, Messenger). 3. Through booking form on our website. 4. Via email info@rentacarincz.com or savraskacompany@gmail.com (send a request indicating vehicle, dates of rental, time and place of delivery car). 5. Skype: savraskacompany. Quick response guaranteed!

Who can take a car?

You can rent a car if you are age 19 years of age and your driving experience is 1 year.

You need to make international driver's licence for car rental in Prague?

No, specifically to issue an international driving permit is not necessary (if You have a tourist visa with duration of stay up to 90 days, enough driving permit, which You use at home).

What documents should I provide to confirm booking of car?

In order to confirm the booking you need to send a scanned page (or simply photograph) of the passport photos, driver's license and registration address in a residence. Also need a contact phone number that you will use on the trip. If you plan on driving the two drivers, then the same documents must be submitted and the second driver. PLEASE NOTE! If you do not confirm the booking with the provision of the above documents within two days, the booking will be cancelled!

How long before travelling it is better to book a car?

At the moment, you can book a car on any day and on any date. We can also provide a car within an hour from the receipt of your order.
If the car of your choice will be occupied on your dates by another tenant, then we will offer other cars that are free for your dates.

If you plan to rent a specific car in Prague, you must book it in advance, at least one month in advance. Only in this way can we guarantee that you will receive exactly the requested vehicle.

Usually we have many cars booked in advance. The maximum possible early booking period is 60 days.
If you book a car more than 60 days before the date of the proposed trip, then to confirm the order, you will need to make an advance payment of 15% of the total cost of the order.

What does auto insurance include?

TPL insurance (similar to OSAGO).
Included in the rental price.

This is insurance for third-party vehicles that have been damaged through your fault.
This insurance covers damage to any property other than the rental car.
This coverage also covers personal injury caused to other people, whether they were in the rental car or not, as per the terms of the rental agreement.

The insurance includes:

International insurance Green Card (green card), which is valid in all EU countries;
Assistance in the Czech Republic;
Third party liability insurance in the Czech Republic and the EU;
Phone support in Russian 24/7.

This insurance does not cover tires and wheels, glass, car mirrors, damage to the interior, loss of keys and documents, refueling with another type of fuel, replacement of a car in an accident, car theft. For the insured event "Theft", the lessee's liability is 15% of the appraised value of the car.

CDW insurance (CASCO+) with 10% participation.
The cost is 8 euros for each day of rent.
This insurance covers damage to the rented car and reduces the payout by at least 10,000 kroons or up to 10% of the amount of damage in case of an insured event.

In this case, this deductible (10,000 kroons or up to 10% of the amount of damage) will be collected from the driver if the car is damaged through his fault.

The insurance includes all TPL insurance options (OSAGO) and additionally:
Third party liability insurance in the Czech Republic and the EU;
Coverage of damages on a rented car with a participation of at least 10,000 kroons and a maximum of 10% of the amount of damage;
Assistance throughout Europe.
Replacement of the car in case of its technical malfunction;
This insurance does not cover tires and wheels, glass, car mirrors, damage to the interior, loss of keys and documents, refueling with another type of fuel, replacement of a car in an accident and car theft.

For the insured event "Theft", the lessee's liability is 15% of the appraised value of the car.

FCDW (SuperCASCO) insurance with 5% participation.
The cost is 20 euros for each day of rental.

The insurance includes all CDW insurance options and additionally:
Car replacement in case of an accident;
Coverage of damages on a rented car with a participation of at least 5000 kroons and up to a maximum of 5% of the amount of damage;
All windows and mirrors of the car.

This insurance does not cover damage to the interior, refueling with another type of fuel, loss of keys and documents for the car.

Is it possible to rent a car in Prague and return it in another city in Europe?

Yes, this option is available. There is a fee for this service. You can calculate the cost of this service for any city in Europe as follows: multiply the distance in kilometers from the city in which you plan to surrender the car to Prague by 20 CZK (0.8 EUR). This will be the cost of the service. For example, to return the car in Dresden would cost 150 kms x 20 EEK (0,8 EUR) = 3,000 EEK (120 EUR), and in Munich 380 kms x 20 EEK (0,8 EUR) = 7,600 EEK (304 EUR).

what is the insurance deductible mean

According to the rules of European insurance companies, basic insurance is provided with a deductible, which is the amount of driver complicity in paying for damage. On the cars of our company, the franchise size is from 200 to 600 euros (depending on the brand of car), i.e. in case of an accident due to the fault of the client, he is obliged to cover the damage caused to the maximum amount, which is determined by the deposit made. If the damage is minor and does not exceed the deductible (scratch, damaged mirror, etc.), then the damage is paid according to the official price list of the service center.
You should also pay attention to the fact that the risk of theft is not included in this insurance. In the event of such a case, the tenant is responsible in the amount of 5% of the estimated value of the car.
With us you can insure your liability against theft and purchase additional insurance that will reduce the risk of your financial liability.

What do I have to pay extra?

The rental price does not include:
Navigator with up-to-date maps of Europe in Russian. The rental price is 4 euros per day.
Unlimited mileage. The cost of the service is 20 euros or 500 kroons for each rental day.
Departure outside the Czech Republic. The cost of the service is 16 euros for the entire rental period.
Child seat or booster. The rental price is 1 euro per day (booster) and 2 euro per day (armchair). If the rental is more than seven days, then the maximum cost of renting a booster will be 7 euros and a child seat 14 euros for the entire rental period.
SIM card with prepaid internet 1.2 GB for 15 euros (works throughout Europe).
Action camera Go-Pro. The rental price is 8 euros per day.
Delivery of a car in Prague or to the airport during working hours from 8-30 to 19-30. The cost of the service is 300 kroons / 12 euros.
Delivery or return of the car in Prague or at the airport outside working hours (from 19-30 to 8-30).
The cost of each service is:
600 kroons / 24 euros (if from 6-00 to 8-00 or from 20-00 to 22-00);
1000 kroons / 40 euros (if from 22:00 to 06:00).
Return of the car in Prague during working hours (from 8-30 to 19-30). The cost of the service is 300 kroons / 12 euros.
Car deposit. The amount of the deposit is from 400 to 600 euros for passenger cars or from 500 euros and more for cars of the class "SUV", "Business" and "Minibus".
Extended insurance CDW (CASCO+). The cost is 8 euros for each day of rent.
Extended insurance FCDW (SuperKASKO). The cost is 20 euros for each day of rental.
Fuel. The vehicle is handed over with a full tank of fuel. With a full tank of fuel, it will need to be returned.
Glass washer fluid.
Payment of toll roads of neighboring states.
Payment of road and other fines.
Roof box (on prior request only). Rental price from 4 euros per day.
Snow chains. The rental price is 4 euros per day.
Car compact refrigerator. The rental price is 4 euros per day.
Note! You can return the car free of charge from 8-30 to 19-30 in the parking lot of our office at st. Milady Horákové, 109/108, Bubeneč, 160 00, Praha 6 (metro station "Hradcanska", green line).

What could be the penalties if I stay for a couple of hours upon delivery of the car?

The delay of over one hour will count as an extra day of rental. But if You let us know in advance about the delay, we will provide the opportunity to take the car one hour later.

Procedure in case of car accident

1. Call the police (tel 112). 2. To inform us (tel.+420 776 047 135). If possible, we go the place of the accident. 3. To draw up a report with the police. 4. To transmit the protocol to us. If the accident was your fault, and wasn't issued insurance with a deductible, a deposit for the car is not returned. After the decision of the insurance company, you will be invoiced, whereby you have to pay the missing amount or, in case of small damages, we will refund the difference.

How do I find You when passing a car at the airport?

If you order a car to the airport, our employee will meet you in the arrival hall. The airport has free Wi-Fi, so communication can be maintained via Viber, WhatsApp, Telegram.
The car is delivered to the parking lot of terminal 1 at the time indicated in the application.
If your flight is delayed, we kindly ask you to warn us in advance.

What is the procedure at a gas station?

First, you pour gasoline or diesel fuel, and then approach the cashier, give the number of the gas station, where You stop for gas, and pay the required amount. Payment can be made cash or with credit card.

What are the limitations of the speed limit in town and on the highway?

In settlements, the maximum speed is 50 km / h, outside them - 90 km / h, on highways in most countries - 130 km / h (in Germany without restriction).
Speed mode is controlled by fixation cameras. The most permissible excess is 5 km / h

What are the main differences between traffic rules in Europe compared to the CIS countries?

Prohibition of a U-turn at traffic lights. When driving, the dipped beam must always be switched on. All passengers in the vehicle must be wearing seat belts.

How to pay for Parking?

Near each parking place is a special machine with a price per hour of Parking. You need to pay in change, and he will be given a pass indicating what time paid Parking. Place the card under the windshield of the car.

What should I do if I get a fine?

Fines can be paid to a policeman on the spot. If you find a receipt under the wiper of his car, and no police nearby, then you can pay the fine within 10 days to the Bank account specified in the receipt, either pay it in our office and we will transfer the required amount to the account of the Ministry. Information about the fines fall into a single database.

What if I passed the radar and exceeded the speed limit?

The address of our company will receive an official document from the police with the date, time and scope of the breach. In a police database to store Your photo behind the wheel of a car, as well as your data. We will pay the penalty for you and send you copies of receipts. You will need transfer paid by us the amount of the fine to the account of our company. Information about the fines fall into a single database.

Can I pay by credit card?

Yes, You can make the payment for the car rental by credit card. Payment is made at the time of transfer cars. Use mobile terminal to receive payment from credit cards. As the prices are in euros, payment is accepted in CZK translated at the official exchange rate of the Koruna against the Euro at the time of payment.
Please note! A Deposit for the car is payable in cash only.

Is the prepayment required for reservation?

In some cases we ask for a Deposit for reservation. It is 15% of total order value. This applies to early orders (more than 30 days before the date of rental) and to orders when you have no proof about open visa. Payment is made in EUR, CZK or USD at the exchange rate at the time of ordering. After making payment, You will be sure that this car will be booked for you. Please pay only upon confirmation on the availability of the selected vehicle for the dates! Prepayment is required if you book a car for the date longer than a maximum possible date for early pre-booking - 60 days. If you cancel the order, deposit will not be returned. Also have the option to pay via WebMoney: Euro - WME-purse E336151586625 Dollars - WMZ-purse Z101945972857

Order a call

Name

Telephone

Яндекс.Метрика